General terms of business for consumers

Overview of general terms and conditions

1. Scope of application
2. Contractual partners
3. Offer and conclusion of contract
4. Right of revocation
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
Further information
Ordering process
Contract text

Terms of Service

(The following T & Cs also contain legal information about your rights under the rules on contracts for distance sales and e-commerce).

1. Scope of application

For all deliveries made by FashionMoon to consumers (§ 13 BGB), these General Terms and Conditions (GTC) apply.

Consumers are any natural person who enters into a transaction for a purpose which can not be attributed to their commercial or self-employed occupation.

2. Contractual partners

The purchase contract is concluded by: Zimmer-media-office, Inh. Christian Zimmer, Angerstr. 25, 99713 Helbedündorf, Germany, UStIdNr .: DE285938541. You can reach our customer service for questions, complaints and complaints on working days from 08:00 to 18:00 on the telephone number +49 (0) 36029 144720 as well as by e-mail at shop@ladydee-yarn.com.

3. Offer and conclusion of contract

3.1 The presentation of the products in the online shop is not a legally binding offer but a request for the order. Errors excepted.

3.2 By clicking the button "I confirm my order", you place a binding order of the goods listed on the order page. The purchase contract is concluded when we accept your order by means of an order confirmation by e-mail immediately after the receipt of your order.

4. Right of revocation

Right of Withdrawal
(Consumer is any natural person who enters into a legal transaction for purposes which can not be attributed primarily to your commercial or self-employed occupation.)

Right of withdrawal

Right of revocation
You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier who has or has taken possession of the goods.
In order to exercise your right of revocation, you must contact us (zimmer-media-office, Christian Zimmer, Angerstr. 25, 99713 Helbedündorf, Germany, Tel .: +49 (0) 36029 739630, email: shop@ladydee-yarn.com) By means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the attached pattern
Callback form that is not required. You can use the sample revocation form or another
(Www.mustermannsshop.de) and submit it electronically. If you use this option, we will send you a confirmation of the receipt of such a revocation immediately (eg by e-mail).
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

We can refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.
They bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Exclusion of the right of revocation
The right of revocation does not exist with contracts
- for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer,
- to deliver goods which are likely to spoil quickly or whose expiry date would be quickly exceeded,
- the supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery,
- for the supply of goods which, on the basis of their nature, have been inseparably mixed with other goods,
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract but which may be delivered at the earliest 30 days after conclusion of the contract and the actual value of which depends on fluctuations on the market,
- to deliver sound or video recordings or computer software in a sealed package when the seal has been removed after delivery
- for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.

5. Prices and shipping costs

5.1 The prices stated on the product pages contain the statutory value-added tax and other price components.

5.2 Information on additional shipping costs can be found in the http://fashionmoon.de/content/1- delivery- shipping costs.

6. Delivery

6.1 The delivery takes place within Germany with DHL.

6.2 Information on delivery times can be found on the respective product page.

7. Payment

7.1 Payment will be made by bank transfer or PayPal.

7.2 You are entitled to a right of set-off only if your counterclaims have been legally established or are undisputed or have been acknowledged in writing by us.

7.3 You can only exercise a right of retention, insofar as the claims result from the same contractual relationship.

8. Retention of title

The goods remain our property until full payment has been received

Further information

Ordering process

When you find the product you are looking for, you can add it to your shopping basket by clicking the "Add to basket" button. The content of the shopping basket can be viewed at any time without obligation by clicking the button "shopping cart". You can remove the products from the shopping cart at any time by clicking on the "Delete" button. If you want to buy the products in the shopping cart, click the "Buy" button. Please enter your details. The mandatory details are marked with a *. No registration is required. Your data will be encrypted. After entering your data and selecting the payment method, you are taken to the order page, where you can check your entries again. Click on the "I confirm my order" button to close the order process. The operation can be canceled at any time by closing the browser window. See the pages for more information, e.g. To corrections.

Contract text

The contract text is stored on our internal systems. The General Terms and Conditions can be viewed at any time on this page. If you have created a customer account, you can always view your customer data under 'Customer login'. The order data will be sent to you by e-mail. Once the order has been completed, the contract text is no longer accessible via the Internet for security reasons.