Customer account

The privacy policy can be read here. We do not share any data.

You can easily change your password in the customer area, under the sub-item "Your personal information".

If you have lost your password, please click on "Login" in the upper right part of the website.
How to get to the login area and click on "Forgot your password?".
After entering your registered e-mail address, you will immediately receive an e-mail with a link to reset your password and request a new password.

Please e-mail us at shop@ladydee-yarn.com or contact our customer service.