Delivery & Shipping

delivery

In principle all goods, which are published in our shop should also be available. Should it happen that the goods ordered are temporarily not available, you will be informed immediately. We then try to find a mutually acceptable solution. If the goods can not be postponed and this is established at the time of the order made by the customer, the prepayment made will be refunded immediately.

Please note that it is not possible to make a reservation for the weekend. In the Christmas time can come to delivery delays. Please understand that we do not deliver goods on weekends and holidays.

Shipping

Upon delivery, customs and import charges may be incurred in the country of destination as soon as the package reaches your country. These charges are the responsibility of the recipient. Fees for the customs clearance are at your expense, we have no influence on these charges and can not predict your height either. Customs regulations vary from country to country. For more information, contact your local customs office.

In the customs forms for parcels to countries outside the EU, the value of the items in the delivery is listed by product type. We reserve the right to provide the customs for the purpose of simplifying the procedure for our customers or legal obligations. The customs can open packages for inspection, we have no influence on them.

The shipping costs are calculated according to the shipping weight.The shipping weight is calculated from the products and the packing material. The shipment takes place as an insured shipping by DHL.

Overview shipping costs
Zone Estimated delivery time Shipping costs
Weight 0,5 kg 1 kg 2 kg 5 kg 10 kg
Germany 2-5 Days 6,50 € 8,00 € 11,50 €
European Union 2-7 Days 11,50 € 15,00 € 17,50 € 21,50 € 28,00 €
Europe (without EU) 3-14 Days 11,50 € 15,00 € 25,00 € 35,00 € 43,00 €
World zone 1 10-30 Days 11,50 € 15,00 € 25,00 € 42,00 € 48,00 €
World zone 2 25-60 Days 11,50 € 15,00 € 25,00 € 48,00 € 64,00 €
World zone 3 25-60 Days 11,50 € 15,00 € 25,00 € 51,00 € 67,00 €

Zones

European Union:

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary, United Kingdom

Europe (without EU):

Åland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Guernsey, Island Men, Iceland, Jersey, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Serbia, Svalbard And Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City

World zone 1:

American Samoa, American Virgin Islands, Australia, Bahamas, Canada, Mexico, New Zealand, USA

World zone 2:

Algeria, Argentina, Egypt, India, Israel, Syria

World zone 3:

China, Indonesia, Japan, Malaysia, Philippines, Puerto Rico, Singapore

Note

Other countries are available on request. Please contact us so we can inform you about the shipping costs and delivery times.


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