Delivery & Shipping
In principle all goods, which are published in our shop should also be available. Should it happen that the goods ordered are temporarily not available, you will be informed immediately. We then try to find a mutually acceptable solution. If the goods can not be postponed and this is established at the time of the order made by the customer, the prepayment made will be refunded immediately.
Please note that it is not possible to make a reservation for the weekend. In the Christmas time can come to delivery delays. Please understand that we do not deliver goods on weekends and holidays.
Upon delivery, customs and import charges may be incurred in the country of destination as soon as the package reaches your country. These charges are the responsibility of the recipient. Fees for the customs clearance are at your expense, we have no influence on these charges and can not predict your height either. Customs regulations vary from country to country. For more information, contact your local customs office.
In the customs forms for parcels to countries outside the EU, the value of the items in the delivery is listed by product type. We reserve the right to provide the customs for the purpose of simplifying the procedure for our customers or legal obligations. The customs can open packages for inspection, we have no influence on them.
The shipping costs are calculated according to the shipping weight.The shipping weight is calculated from the products and the packing material. The shipment takes place as an insured shipping by DHL.
|Overview shipping costs|
|value of goods||to 149,99 €||from 150,00 €|
|Germany||3-5 days||6,00 €||free shipping|
|Zone||Estimated delivery time||Shipping costs|
|Weight||0,5 kg||1 kg||2 kg||5 kg||10 kg|
|European Union||3-7 Days||9,50 €||12,50 €||17,50 €||21,50 €||28,00 €|
|Europe (without EU)||3-14 Days||9,50 €||12,50 €||25,00 €||35,00 €||43,00 €|
|World zone 1||10-30 Days||9,50 €||12,50 €||25,00 €||42,00 €||48,00 €|
|World zone 2||25-60 Days||9,50 €||12,50 €||25,00 €||48,00 €||64,00 €|
|World zone 3||25-60 Days||9,50 €||12,50 €||25,00 €||51,00 €||67,00 €|
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary, United Kingdom
Europe (without EU):
Åland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Guernsey, Island Men, Iceland, Jersey, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Serbia, Svalbard And Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City
World zone 1:
American Samoa, American Virgin Islands, Australia, Bahamas, Canada, Mexico, New Zealand, USA
World zone 2:
Algeria, Argentina, Egypt, India, Israel, Morocco, Syria
World zone 3:
China, Hong Kong, Indonesia, Japan, Malaysia, Mauritius , Philippines, Puerto Rico, Qatar, Saudi Arabia, Singapore
We deliver, if possible, to all countries. If your country is not yet listed in one of our zones, please contact us. We then have to check on a case by case basis whether it is possible to ship the goods there. If this is the case, you will receive the corresponding information from us.